Echo on the Rich & Mich Connect

Should you or your call recipient experience any echo on your call please lower the volume on the headset a few levels to resolve the issue. Echo can be caused by a number of factors that relate to network connectivity. These factors change on an intermittent basis....

Connect Reset Instructions

To reset the Connect headset, please ensure that it is turned ON but not connected to any phone. Push the volume toggle towards the volume UP direction and then hold the Command button down until the headset announces that it has been reset. The LED will start to...