Microphone Audio Quality

If you are experiencing audio quality issues, then we recommend that you reset your phone and your Rich & Mich device. If the problem persists after a device reset, then you should perform an “isolation test”, which will help identify whether the...

How do I reset the Q3 headset?

To reset the Q3 headset, please ensure that it is turned ON but not connected to any phone. Push the volume toggle towards the volume UP direction and then hold the Command button down until the headset announces that it has been reset. The LED will start to flash a...

Voice Dialling on Android

No Voice Dial on Android 2.2 and below Voice dialling over Bluetooth was added to the Android Operating system in version 2.2. It will therefore not be possible to use Phone Commands on your Rich & Mich device to activate phone voice dialing and make calls using...