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PULSE- HD SPORTBUDS

Rich & Mich Q2 | How to Reset

Turn the How do I reject calls on the PURE off if it is already on. From off press and hold the play button until the light starts flashing rapidly and then let go of the play button. Then on your device go to the Bluetooth menu and select the How do I reject calls on...

How to reset the Rich & Mich PULSE HD Sportbuds.

In order to reset your PULSE: Make sure the USB cable is not plugged in and the PULSE is not connected to a phone. With the PULSE turned on, but not connected to a phone, press and hold Vol + and Vol - for 3 seconds. Power off the PULSE by pressing the play button for...

Can I Shower with the PULSE on?

It is possible to shower with the PULSE on though this is not recommended as the audio output will be effected when your ears fill up with water. Where water may come in contact with the Pulse, the USB cover must be completely closed. When the PULSE is immersed in...

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Contact Us

Q3 PREMIUM SMARTPHONE EARPIECE

Volume Control: I Cannot Adjust The Volume On My BlackBerry Devices

Most older generation BlackBerry phones do not allow you to adjust the volume on the BlackBerry during a call when you are connected to a Bluetooth device. If you want to adjust the volume during a call, you should use the volume buttons on your Rich & Mich device...

Microphone Audio Quality

If you are experiencing audio quality issues, then we recommend that you reset your phone and your Rich & Mich device. If the problem persists after a device reset, then you should perform an "isolation test", which will help identify whether the problem is caused...

How do I reset the Q3 headset?

To reset the Q3 headset, please ensure that it is turned ON but not connected to any phone. Push the volume toggle towards the volume UP direction and then hold the Command button down until the headset announces that it has been reset. The LED will start to flash a...

The Caller Name Announcement does not work

Some network providers may list different number of digits for incoming calls. If you have already sync'd your contacts to your Rich & Mich device but it did not announce the caller's name, then we suggest that you check the phone number displayed on your caller...

Volume control on Rich & Mich devices:

Rich & Mich devices have three volume settings: Voice Prompts Volume. If you adjust the volume when your device is in Idle or Standby mode (i.e., NOT on a call) then this will change the volume of the voice prompts only. Active Call Volume. Adjusting the volume...

FIRMWARE UPDATES

Rich & Mich Updater v2.2 for Q2/T1/S4

In order to update the firmware on your Rich & Mich device or change the language, please click the link below to download the Rich & Mich Universal Updater. Rich & Mich Universal Updater v2.2 *Please note that this updater will only work on a 32bit...

Rich & Mich Updater For Q3/Connect

To update the firmware version or change the language on your Rich & Mich device , please click on the image below to download the Rich & Mich Software updater. A Windows popup may appear with the options to run, save or cancel. Please click the 'RUN' option...

Q2/T1/S4 Firmware Update FAQ

If you are experiencing problems running a firmware update, please review the following tips and suggestions. If your Rich & Mich device is now unresponsive then this is because it is still in update mode. Running a successful update on the device will restore it...

What Firmware Version is Installed on my Device?

What Firmware Version is Installed on my Device? To find out what firmware is installed on your Rich & Mich device: Go to your phone's Bluetooth menu and look at the list of paired devices. The firmware version appears next to the name of your Rich & Mich...

I cannot click the NEXT buttons in the Q3 updater

In certain circumstances the buttons on the Q3 Firmware Updater are unable to be clicked as they render outside the edge of the application. This is caused by the screen resolution of your computer being different to what is expected by the Updater application. To...

PHONE ISSUES

Nokia 2730 Classic | Audio Issues

Some customers have reported audio issues when using the Nokia 2730 Classic handset with Bluetooth devices. Nokia has released a firmware update for this phone that resolves these problems. If you have been experiencing problems using this phone with your Rich &...

Palm® Auto Disconnection Issues

Some Palm phones automatically disconnect from Bluetooth headsets if there is no Bluetooth activity for a certain period of time. Should this happen on your phone you will need to use the phone's Bluetooth menu to reconnect to your Rich & Mich device.

Palm® Treo™ Interoperability Issues

There have been some reported claims that the Palm Treo 650 suffers from interoperability issues with Bluetooth headsets. Should you be experiencing problems using this phone with your Rich & Mich product, you are advised to check with Palm's support to download...

BlackBerry Connectivity

Some BlackBerry models have Bluetooth connectivity issues that may be resolved by trying the following: Turn your BlackBerry OFF. Remove the battery. Replace the battery and turn your BlackBerry back on. This process refreshes your phone's memory and Bluetooth channel...

Missing Drivers on Windows 7

The Bluetooth stack in Windows 7 may not have all the required drivers installed by default. If you experience problems using your Rich & Mich with Bluetooth on a Windows 7 PC you may need to download additional drivers and software. Please see the website of your...

APPLICATIONS

The Application Is Not Reading My Messages

If the application is not reading your messages aloud then it is likely to be because the Android text-to-speech engine is not set up on your phone. Please do the following to install a text-to-speech voice data pack on your phone: On your phone, select Menu. Select...

Rich & Mich Android App | Where to Download?

The Rich & Mich Android™ applications further enhance the integration between your Rich & Mich device and your Android smartphone. Installing this app onto your Android device will enable your Bluetooth device to read out your text messages to you. You can...

GENERAL ENQUIRY

Phone Numbers

The fastest way to contact us is either via live chat or email. Our Contact Centre details are below: North America | +1 855 9 258 326 (+1 855 9 RICH & MICH) Operating hours 9am - 6pm PST, Monday to Friday Australia | 1300 669 049 Operating hours 9am - 5pm AEST,...

What is Text To Speech (TTS)

Text To Speech technology converts normal language text into synthesized speech. Rich & Mich products such as the S4 car speakerphone and the T1 headset use Text To Speech technology to announce the name of the incoming caller.

What is a Duplex

In the context of Bluetooth devices, "duplex" or "full duplex" means that two way communications are possible. Although a half-duplex system would provide communication in both directions, the signal would only be able to travel in one direction at a time (so if...

What is a Firmware?

Many of Rich & Mich's devices allow you to upgrade the device firmware. This is the software embedded on the device that controls its functions and features.

What is AVRCP?

Audio/Video Remote Control Profile (AVRCP) is a profile that allows Bluetooth devices to remotely control audio and video media on another device. For example, by stopping and starting tracks, and skipping to the next or previous track.

PRODUCT MANUALS

S4 TRUE HANDSFREE CARKIT

S4 Subsequent Pairing (Tutorial Video)

Please click the link below to watch a video tutorial for your device. This will show you how to: Put your S4 back into pairing mode to pair an additional phone

S4 Voice Dial (Tutorial Video)

Please click the link below to watch a video tutorial for your device. This will show you how to: Initiate voice dialing on the S4

S3 / SENSE BLUETOOTH CARKIT

CONNECT BLUETOOTH EARPIECE

Echo on the Rich & Mich Connect

Should you or your call recipient experience any echo on your call please lower the volume on the headset a few levels to resolve the issue. Echo can be caused by a number of factors that relate to network connectivity. These factors change on an intermittent basis....

Connect Reset Instructions

To reset the Connect headset, please ensure that it is turned ON but not connected to any phone. Push the volume toggle towards the volume UP direction and then hold the Command button down until the headset announces that it has been reset. The LED will start to...

Q2 SMART BLUETOOTH HEADSET

ENDURE RUGGED BLUETOOTH EARPIECE

Activate Pairing Mode on the ENDURE

To connect your ENDURE to your phone, you first need to put the headset into pairing mode: Make sure the ENDURE is not connected to any phones (for example by turning off Bluetooth on any phone that you have previously paired with the ENDURE). If the ENDURE is not...

How do I transfer my contacts over to the headset?

To transfer your contacts from your phone over to the headset, simply press and hold both the volume PLUS and MINUS button for 6 seconds, while it is still connected to the phone. The headset will announce the transfer process and could take approx 2-3 minutes.to...

T1 RUGGED EARPIECE

T1 Subsequent Pairing (Tutorial Video)

Please click the link below to watch a video tutorial for your device. This will show you how to: Put your T1 back into pairing mode to pair an additional phone

Recent Q&A

PULSE – HD SPORTBUDS

Rich & Mich Q2 | How to Reset

Turn the How do I reject calls on the PURE off if it is already on. From off press and hold the play button until the light starts flashing rapidly and then let go of the play button. Then on your device go to the Bluetooth menu and select the How do I reject calls on...

Q3 PREMIUM SMARTPHONE EARPIECE

Volume Control: I Cannot Adjust The Volume On My BlackBerry Devices

Most older generation BlackBerry phones do not allow you to adjust the volume on the BlackBerry during a call when you are connected to a Bluetooth device. If you want to adjust the volume during a call, you should use the volume buttons on your Rich & Mich device...

Microphone Audio Quality

If you are experiencing audio quality issues, then we recommend that you reset your phone and your Rich & Mich device. If the problem persists after a device reset, then you should perform an "isolation test", which will help identify whether the problem is caused...

How do I reset the Q3 headset?

To reset the Q3 headset, please ensure that it is turned ON but not connected to any phone. Push the volume toggle towards the volume UP direction and then hold the Command button down until the headset announces that it has been reset. The LED will start to flash a...

The Caller Name Announcement does not work

Some network providers may list different number of digits for incoming calls. If you have already sync'd your contacts to your Rich & Mich device but it did not announce the caller's name, then we suggest that you check the phone number displayed on your caller...

Volume control on Rich & Mich devices:

Rich & Mich devices have three volume settings: Voice Prompts Volume. If you adjust the volume when your device is in Idle or Standby mode (i.e., NOT on a call) then this will change the volume of the voice prompts only. Active Call Volume. Adjusting the volume...

Contact Us

FIRMWARE UDPATES

Rich & Mich Updater v2.2 for Q2/T1/S4

In order to update the firmware on your Rich & Mich device or change the language, please click the link below to download the Rich & Mich Universal Updater. Rich & Mich Universal Updater v2.2 *Please note that this updater will only work on a 32bit...

Rich & Mich Updater For Q3/Connect

To update the firmware version or change the language on your Rich & Mich device , please click on the image below to download the Rich & Mich Software updater. A Windows popup may appear with the options to run, save or cancel. Please click the 'RUN' option...

Q2/T1/S4 Firmware Update FAQ

If you are experiencing problems running a firmware update, please review the following tips and suggestions. If your Rich & Mich device is now unresponsive then this is because it is still in update mode. Running a successful update on the device will restore it...

What Firmware Version is Installed on my Device?

What Firmware Version is Installed on my Device? To find out what firmware is installed on your Rich & Mich device: Go to your phone's Bluetooth menu and look at the list of paired devices. The firmware version appears next to the name of your Rich & Mich...

I cannot click the NEXT buttons in the Q3 updater

In certain circumstances the buttons on the Q3 Firmware Updater are unable to be clicked as they render outside the edge of the application. This is caused by the screen resolution of your computer being different to what is expected by the Updater application. To...

PHONE ISSUES

Nokia 2730 Classic | Audio Issues

Some customers have reported audio issues when using the Nokia 2730 Classic handset with Bluetooth devices. Nokia has released a firmware update for this phone that resolves these problems. If you have been experiencing problems using this phone with your Rich &...

Palm® Auto Disconnection Issues

Some Palm phones automatically disconnect from Bluetooth headsets if there is no Bluetooth activity for a certain period of time. Should this happen on your phone you will need to use the phone's Bluetooth menu to reconnect to your Rich & Mich device.

Palm® Treo™ Interoperability Issues

There have been some reported claims that the Palm Treo 650 suffers from interoperability issues with Bluetooth headsets. Should you be experiencing problems using this phone with your Rich & Mich product, you are advised to check with Palm's support to download...

BlackBerry Connectivity

Some BlackBerry models have Bluetooth connectivity issues that may be resolved by trying the following: Turn your BlackBerry OFF. Remove the battery. Replace the battery and turn your BlackBerry back on. This process refreshes your phone's memory and Bluetooth channel...

Missing Drivers on Windows 7

The Bluetooth stack in Windows 7 may not have all the required drivers installed by default. If you experience problems using your Rich & Mich with Bluetooth on a Windows 7 PC you may need to download additional drivers and software. Please see the website of your...

APPLICATIONS

The Application Is Not Reading My Messages

If the application is not reading your messages aloud then it is likely to be because the Android text-to-speech engine is not set up on your phone. Please do the following to install a text-to-speech voice data pack on your phone: On your phone, select Menu. Select...

Rich & Mich Android App | Where to Download?

The Rich & Mich Android™ applications further enhance the integration between your Rich & Mich device and your Android smartphone. Installing this app onto your Android device will enable your Bluetooth device to read out your text messages to you. You can...

Rich & Mich Updater v2.2 for Q2/T1/S4

In order to update the firmware on your Rich & Mich device or change the language, please click the link below to download the Rich & Mich Universal Updater. Rich & Mich Universal Updater v2.2 *Please note that this updater will only work on a 32bit...

Rich & Mich Updater For Q3/Connect

To update the firmware version or change the language on your Rich & Mich device , please click on the image below to download the Rich & Mich Software updater. A Windows popup may appear with the options to run, save or cancel. Please click the 'RUN' option...

Q2/T1/S4 Firmware Update FAQ

If you are experiencing problems running a firmware update, please review the following tips and suggestions. If your Rich & Mich device is now unresponsive then this is because it is still in update mode. Running a successful update on the device will restore it...

GENERAL ENQUIRY

Phone Numbers

The fastest way to contact us is either via live chat or email. Our Contact Centre details are below: North America | +1 855 9 258 326 (+1 855 9 RICH & MICH) Operating hours 9am - 6pm PST, Monday to Friday Australia | 1300 669 049 Operating hours 9am - 5pm AEST,...

What is Text To Speech (TTS)

Text To Speech technology converts normal language text into synthesized speech. Rich & Mich products such as the S4 car speakerphone and the T1 headset use Text To Speech technology to announce the name of the incoming caller.

What is a Duplex

In the context of Bluetooth devices, "duplex" or "full duplex" means that two way communications are possible. Although a half-duplex system would provide communication in both directions, the signal would only be able to travel in one direction at a time (so if...

What is a Firmware?

Many of Rich & Mich's devices allow you to upgrade the device firmware. This is the software embedded on the device that controls its functions and features.

What is AVRCP?

Audio/Video Remote Control Profile (AVRCP) is a profile that allows Bluetooth devices to remotely control audio and video media on another device. For example, by stopping and starting tracks, and skipping to the next or previous track.

PRODUCT MANUALS

COMMUTE HANDSFREE CARKIT

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Dove Posso Comprare Tadalafil Senza Ricetta Valutazione 4.7 sulla base di 246 voti. Dove Posso Comprare Tadalafil Senza Ricetta. Beh, ti invito a cambiare medico e rivolgerti ad uno specialista per una visita approfondita del www.disanisacperu.com far sì che le dove...

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Miglior Posto Per Comprare Clomid Generico Online Valutazione 4.8 sulla base di 243 voti. Miglior Posto Per Comprare Clomid Generico Online. Il mio compagno è il proprietario,ma il mutuo lo paghiamo assieme. E sempre un piacere aspettare le tue ricetta Grazie. Valuti...