In order to reset your PULSE:

  1. Make sure the USB cable is not plugged in and the PULSE is not connected to a phone.
  2. With the PULSE turned on, but not connected to a phone, press and hold Vol + and Vol – for 3 seconds.
  3. Power off the PULSE by pressing the play button for 3 seconds.
  4. Release the play button and then power the PULSE on by pressing and holding the play button for 3 seconds again.

 If the PULSE has been reset successfully it will go back into pairing mode, the light will flash rapidly.

You can now pair the PULSE to your phone.

Please note that all paired devices have now been removed from the memory of the PULSE and you will need to pair them again separately.