In certain circumstances the buttons on the Q3 Firmware Updater are unable to be clicked as they render outside the edge of the application.
This is caused by the screen resolution of your computer being different to what is expected by the Updater application.
To work around this until we resolve the issue please try the following:
Click the Windows Start button and select Control Panel.
Set the display to 100%.
Once you have done this, restart the Updater and run it again.
When you have finished updating your Q3, you can put your display settings back to what they were.