Rich & Mich devices have three volume settings:

Voice Prompts Volume. If you adjust the volume when your device is in Idle or Standby mode (i.e., NOT on a call) then this will change the volume of the voice prompts only.

Active Call Volume. Adjusting the volume during a call will affect how loudly you hear the person on the other end of the call.

A2DP/Streaming Audio Volume. Adjusting the volume when listening to music will change the volume of all A2DP audio. This includes streamed music, GPS directions from an application installed on your phone, and text message readout through your Rich & Mich device via a smartphone application. This volume setting also changes the volume of any prompts that your phone sends back to your Rich & Mich device when you activate voice dialling over Bluetooth (“Phone Commands”).